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Linking New Device - was working, now fails. #5686

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DiagonalArg opened this issue Sep 15, 2016 · 3 comments
Closed

Linking New Device - was working, now fails. #5686

DiagonalArg opened this issue Sep 15, 2016 · 3 comments

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@DiagonalArg
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Bug description

I am trying to link Signal desktop to my android phone. I have done this before, but the new version of signal desktop is asking me to do it again. When I try to scan the QR code, the camera on my phone does not focus and the code does not scan. I am able to use a 3rd party scanner, which scans fine, giving me a link. I tried that link in the browser, but Signal said that for my own protection I should scan from inside Signal. I attempted again after having unlinked my previously linked device, with the same result. So, I'm stuck.

Device info

Andorid 4.0.4 and Signal 3.18.3 on HTC Thunderbolt
I am only using the Signal client, it is not set as the default SMS app.
Ubuntu 16.04 Gnome and Signal 0.22.2 on Thinkpad T530

@DiagonalArg DiagonalArg changed the title Link Device was working, now fails. Linking New Device - was working, now fails. Sep 15, 2016
@2-4601
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2-4601 commented Sep 15, 2016

Sounds like #4637. Which ROM are you using?

@riyapenn
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Have you tried these steps?

  1. Take a screen shot on your computer of Signal Desktop with the QR code
  2. Open the screen shot image in an image viewer
  3. Zoom in on the image
  4. Take your HTC Thunderbolt phone and scan the "zoomed-in QR code".

@DiagonalArg
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DiagonalArg commented Sep 16, 2016

@riyapenn - thanks. That worked perfectly.

@2-4601 - I am rooted, using the stock ROM though it's a little cleaned up.

Seconding the comments in #4637. There should be a fall-back, so we can type in the data by hand and have the link proceed.

Thanks everyone for your work!

@2-4601 2-4601 closed this as completed Sep 16, 2016
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