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Zammad integration into Nextcloud

🦜 Interact with your tickets in Nextcloud!

This app provides a dashboard widget to see your main Zammad notifications, a search provider for tickets and notifications for new open tickets.

🔧 Configuration

User settings

The account configuration happens in the "Connected accounts" user settings section. It requires to create a personal access token in your Zammad settings.

A link to the "Connected accounts" user settings section will be displayed in the widget for users who didn't configure a Zammad account.

Admin settings

There also is a "Connected accounts" admin settings section if you want to allow your Nextcloud users to use OAuth to authenticate to a specific Zammad instance.

🛠️ State of maintenance

While there are many things that could be done to further improve this app, the app is currently maintained with limited effort. This means:

  • The main functionality works for the majority of the use cases
  • We will ensure that the app will continue to work like this for future releases and we will fix bugs that we classify as 'critical'
  • We will not invest further development resources ourselves in advancing the app with new features
  • We do review and enthusiastically welcome community PR's

We would be more than excited if you would like to collaborate with us. We will merge pull requests for new features and fixes. We also would love to welcome co-maintainers.

If there is a strong business case for any development of this app, we will consider your wishes for our roadmap. Please contact your account manager to talk about the possibilities.