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Mining-and-Summarising-Customer-Review

Through​ ​ this​ ​ project​ ​ our​ ​ aim​ ​ is​ ​ to​ ​ mine​ ​ and​ ​ summarize​ ​ all​ ​ the​ ​ customer review​ ​ of​ ​ a ​ ​ product.​ ​ We​ ​ will​ ​ mine​ ​ the​ ​ features​ ​ of​ ​ the​ ​ product​ ​ on​ ​ which customer​ ​ have​ ​ expressed​ ​ their​ ​ opinions​ ​ and​ ​ whether​ ​ they​ ​ are​ ​ positive​ ​ and negative.​ ​ Our​ ​ task​ ​ is​ ​ done​ ​ in​ ​ three​ ​ steps-:

● Mining​ ​ product​ ​ features​ ​ that​ ​ have​ ​ been​ ​ commented​ ​ on​ ​ by​ ​ customers

● Identifying​ ​ features​ ​ of​ ​ the​ ​ product​ ​ that​ ​ customers​ ​ have​ ​ expressed their​ ​ opinions​ ​ on​ ​ (called​ ​ product​ ​ features)

● For​ ​ each​ ​ feature,​ ​ identifying​ ​ review​ ​ sentences​ ​ that​ ​ give​ ​ positive​ ​ or negative​ ​ opinions

● Producing​ ​ a ​ ​ summary​ ​ using​ ​ the​ ​ discovered​ ​ information

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