Error in PREIN scriptlet in rpm package packer-1.8.1-1.x86_64

[anthony-alessi-acquia]

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Overview of the Issue

Hello everyone. I manage a Jenkins job that is responsible for creating and deploying an AWS Linux v2 image using Packer. The automation runs weekly. Last week everything ran as expected and the version of packer installed / used was 1.8.0-1. This week the job failed after a new version of packer was installed / used which was 1.8.1-1. I checked the logs of the failed automation and found the following error.

/var/tmp/rpm-tmp.GmHVM2: line 9: useradd: command not found
error: %pre(packer-0:1.8.1-1.x86_64) scriptlet failed, exit status 127
Error in PREIN scriptlet in rpm package packer-1.8.1-1.x86_64

As a result, the main dependency packer failed to install causing the build failed as well. Any help would be greatly appreciated. Thank you.

Packer is installed on the Jenkins instance by the following method:
yum install -y yum-utils
yum-config-manager --add-repo https://rpm.releases.hashicorp.com/AmazonLinux/hashicorp.repo
yum -y install packer jq tar gzip

Packer version

packer-0:1.8.1-1.x86_64 or how it is being installed does not appear to be working properly.

Log Fragments and crash.log files

Here is a larger snippet of the Jenkins build log at the point that packer fails to install.

Running transaction
Installing : 1:make-3.82-24.amzn2.x86_64 1/7
Installing : 1:openssl-1.0.2k-24.amzn2.0.2.x86_64 2/7
Installing : oniguruma-5.9.6-1.amzn2.0.4.x86_64 3/7
Installing : jq-1.5-1.amzn2.0.2.x86_64 4/7
/var/tmp/rpm-tmp.GmHVM2: line 9: useradd: command not found
error: %pre(packer-0:1.8.1-1.x86_64) scriptlet failed, exit status 127
Error in PREIN scriptlet in rpm package packer-1.8.1-1.x86_64
Installing : gzip-1.5-10.amzn2.0.1.x86_64 6/7
error: packer-0:1.8.1-1.x86_64: install failed
Installing : 2:tar-1.26-35.amzn2.x86_64 7/7
Verifying : 1:openssl-1.0.2k-24.amzn2.0.2.x86_64 1/7
Verifying : 2:tar-1.26-35.amzn2.x86_64 2/7
Verifying : gzip-1.5-10.amzn2.0.1.x86_64 3/7
Verifying : jq-1.5-1.amzn2.0.2.x86_64 4/7
Verifying : oniguruma-5.9.6-1.amzn2.0.4.x86_64 5/7
Verifying : 1:make-3.82-24.amzn2.x86_64 6/7
Verifying : packer-1.8.1-1.x86_64 7/7

Installed:
gzip.x86_64 0:1.5-10.amzn2.0.1 jq.x86_64 0:1.5-1.amzn2.0.2
tar.x86_64 2:1.26-35.amzn2

Dependency Installed:
make.x86_64 1:3.82-24.amzn2 oniguruma.x86_64 0:5.9.6-1.amzn2.0.4
openssl.x86_64 1:1.0.2k-24.amzn2.0.2

Failed:
packer.x86_64 0:1.8.1-1

[nywilken]

Hi @anthony-alessi-acquia thanks for bubbling this up. It looks like there is a pre-install script for adding a Packer user, which is not needed. We've opened a PR to address this. We anticipate having a new version of the rpm available once merged and released.

[github-actions]

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