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Wallet not finding peers, blocks or ether #1761

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Forrest51 opened this issue Mar 17, 2017 · 27 comments
Closed

Wallet not finding peers, blocks or ether #1761

Forrest51 opened this issue Mar 17, 2017 · 27 comments
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Status: Triage v0.8.9

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@Forrest51
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Ether wallet only ever finds one or two peers and says waiting for blocks. As a result my account is showing a balance of zero, but if i check using etherscan i can see i have ether.

Can anyone help? I am a noob with no coding experience

System information

Version: Ethereum Wallet 0.8.9
OS & Version: macOS Sierra, 10.12.3
Node type: Geth 1.5.9 (Go)

Node Log.docx

screen shot 2017-03-17 at 13 18 19
@demarzano
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Hello, have you resolved this? The same thing is happening to me. What did you do to fix it?

@Forrest51
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Hey - no, nobody ever came back to me on this issue and it is still persisting. Did either of you invest in the DAO or hold Ethereum Classic? I'm wondering whether the issue is to do with that!?

@demarzano
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No I didnt invest in either one.

@subdavis
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subdavis commented Apr 1, 2017 •
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You should check out if port 30303 is open on your router, per this thread #292. I'm going to assume that was my issue.

@luclu
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luclu commented Apr 8, 2017 •
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Hi @Forrest51,
please make sure no firewall is blocking outgoing connections.
Furthermore please upload your node.log as instructed below.

Some more generic advice:

Please, make sure you are running the latest version and your node is fully synced.
Although this may take between 1h (SSD) and 10 hours (HDD) you should be able to see a progress bar on the splash-screen or in the main-window.

Further recommendations:

  • check your account's balance using http://etherscan.io
  • make a backup of all account's keyfiles via menu -> accounts -> backup -> accounts
  • should the initial sync take very long, consider following these instructions to speed it up
  • if the peer count stays at 0 and it does not sync, verify your firewall settings
  • consider using http://myetherwallet.com in the meantime

If this didn't solve your issue, please follow these instructions and upload the node.log files:

  • Log files
    • go to menu -> accounts -> backup -> application data
    • zip and upload node.log and all other node.log.X files

@dcbentley
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dcbentley commented Jun 1, 2017 •
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Check the "node.log" file and see if there are warnings about time differences. If your clock is significantly out of sync with the current time, it may prevent you from downloading.

@demarzano
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demarzano commented Jun 1, 2017 via email

@dcbentley
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Hi there @demarzano, I'd recommend looking over the advice from @luclu on how to locate the node.log file. (You might also be able to use Spotlight to find it). If you have Notepad++ it'll format it so the text is easier to read, (but isn't necessary).

If the log file has warns regarding time differences, you'll need to check your System settings to make sure they are set to the correct time zone and auto update. If these are set correctly, then your system isn't polling the macOS time server correctly, and is a different issue.

Mac doesn't have a direct way to interact with the UEFI to check the system clock. (I goofed and thought you were using a PC).

The suggestions from @luclu's post here also helped:
https://ethereum.stackexchange.com/questions/6554/i-am-having-trouble-doing-the-initial-sync-of-ethereum-wallet-what-can-i-do-to/6569

@demarzano
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demarzano commented Jun 3, 2017 via email

@muscapades
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Restarting the app fixed it for me

@evertonfraga
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@demarzano you can find it on Mist menu, Develop > Show log file

@lcosmin
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lcosmin commented Jul 17, 2017

I'm experiencing the same issue and for me it seems that geth.exe is crashing. Here's node.log: https://gist.github.com/lcosmin/152ef403f516dc05de250321ac387b3e

@WTFisjuice
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idk if you guys ever fixed this issue, i had to make an account to let you know whatsup, you have to change your time and date settings to sync up with time.nist.gov time, then you should be golden.

@demarzano
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demarzano commented Aug 16, 2017 via email

@WTFisjuice
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WTFisjuice commented Aug 16, 2017 via email

@briandgoldberg
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I'm a developer noobie. I went into the Windows Firewall settings and made sure Ethereum and Geth had open access to everything I was allowed to provide them. Now the blockchain is loading quickly!

@demarzano
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demarzano commented Nov 1, 2017 via email

@briandgoldberg
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I dont, sorry

@Oyshoboy
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I had same issue, fixed it by switching off firewall.

@evertonfraga
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Please refer to this issue for more information and our Wiki for troubleshooting steps.

@arseniy12345555
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I haven't had this issue, once the sync completed I tried sending a tx and cannot find peers now... (I literally didn't do anything)

@indersingh77
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don't delete this wallet but download and install a new one and it will solve it.

@vetras
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vetras commented May 3, 2018

same issue.
I manually enabled this executable on the windows defender firewall.

@stiv-yakovenko
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same problem

@ethaneliyah
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Try to check private and public on geth.exe at >windows defender firewall>allowed apps.
On ethereum wallet >Develop menu> unchecked Sync with light client beta

@Borcsa134
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I had the same problem, I unchecked Sync with Light client in Develop and it's now working fine! :D

@seimko
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seimko commented Jun 17, 2018

Unchecking Synch with light client solved my issue.Thanks a lot!!

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