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ETHERBASE password issue #161

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TopRawMan opened this issue Feb 11, 2016 · 39 comments
Closed

ETHERBASE password issue #161

TopRawMan opened this issue Feb 11, 2016 · 39 comments

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@TopRawMan
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I don't recall entering a password prior to depositing Ether into the etherbase account. Have made other account with passwords. Now that I'm trying to withdraw from Etherbase into other accounts, I am stuck without having made a password for the the etherbase(or so that's how I recall it.)
Armando

@frozeman
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Hi,

if you can't recall the password, i can't help you :|
Try entering none?

@TopRawMan
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I don't recall making one or being prompted to make one. I have two other
accounts on the mist wallet and when I created them. I was prompted to make
a password. Just tried to withdraw from the ETHERBASE wallet and that's
when I ran into this trouble. I tried using NONE and ETHERBASE as a
password,but the password has conditions that I am pretty sure I would have
taken note if I made a new password. It's just a small amount of Ether in
the account, but I wanted it to be known that I am not thinking that I lost
a password but that I never made one

---------- Forwarded message ----------
From: Fabian Vogelsteller notifications@github.com
Date: Thu, Feb 11, 2016 at 3:15 AM
Subject: Re: [mist] ETHERBASE password issue (#161)
To: ethereum/mist mist@noreply.github.com
Cc: TopRawMan armandovotan@gmail.com

Hi,

if you can't recall the password, i can't help you :|
Try entering none?


Reply to this email directly or view it on GitHub
#161 (comment).

I don't recall making one or being prompted to make one. I have two other
accounts on the mist wallet and when I created them. I was prompted to make
a password. Just tried to withdraw from the ETHERBASE wallet and that's
when I ran into this trouble. I tried using NONE and ETHERBASE as a
password,but the password has conditions that I am pretty sure I would have
taken note if I made a new password. It's just a small amount of Ether in
the account, but I wanted it to be known that I am not thinking that I lost
a password but that I never made one

@bas-vk
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bas-vk commented Feb 12, 2016

How did you create the etherbase account? All methods to create an account will ask you for a password. If not, please explain how you created the etherbase account.

To be sure, when you tried NONE and EHTERBASE did you type in "NONE" and pressed enter, or did you leave the password empty and pressed enter? The latter is what you should try if you did not already.

@frozeman
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It might be that you created this account in your node when you played with it before you ever ran mist?
Than its possible a password from the tutorials?

@TopRawMan
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I got the Wallet from GitHub, extracted it to my desktop. When I opened
the wallet, the etherbase account was there ready to go. I sent some coins
from poloniex and the address worked. I will try the no password thing
again.

On Thu, Feb 11, 2016 at 11:39 PM, bas-vk notifications@github.com wrote:

How did you create the etherbase account? All methods to create an account
will ask you for a password. If not, please explain how you created the
etherbase account.

To be sure, when you tried NONE and EHTERBASE did you type in "NONE" and
pressed enter, or did you leave the password empty and pressed enter? The
latter is what you should try if you did not already.


Reply to this email directly or view it on GitHub
#161 (comment).

@TopRawMan
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I will check that out. Whenever, I run software on Ubuntu, I do get a
password prompt to enter my os passwork. Thanks for getting back to me.

On Fri, Feb 12, 2016 at 2:25 AM, Fabian Vogelsteller <
notifications@github.com> wrote:

It might be that you created this account in your node when you played
with it before you ever ran mist?
Than its possible a password from the tutorials?


Reply to this email directly or view it on GitHub
#161 (comment).

@frozeman
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I assume you had already a node pre-installed.

Why youre asked for the OS password i don't know. Maybe the way you installed your previous geth node.

Please re-open when you find something like a bug in Mist

@TopRawMan
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I did not have a node installed at all...I ran the wallet a few days before
depositing any ether...it wasn't until I created two other accounts that I
was thinking about a password issue. I downloaded the zip from github for
linux64, extracted to the desk top, opened the client and hit the wallet
icon and it went up and running. I am trying to figure how to chalk it up
to my mistake, but once I made passwords for the other two accounts and
there were specifications for upper case, lower case, number and symbol, I
am pretty sure I never had to make a password..I tried the variations of no
password in the field, but no dice. I recall wondering how to encrypt the
wallet on the desktop, ...I'm accepting the loss but I can't say that I
simply forgot the password. to me, there is a bug in this somewhere.

On Mon, Feb 15, 2016 at 3:10 AM, Fabian Vogelsteller <
notifications@github.com> wrote:

I assume you had already a node pre-installed.

Why youre asked for the OS password i don't know. Maybe the way you
installed your previous geth node.

Please re-open when you find something like a bug in Mist


Reply to this email directly or view it on GitHub
#161 (comment).

@frozeman
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Can you try this "y\r\n" or just "y"

@TopRawMan
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that didn't work.

On Mon, Feb 15, 2016 at 4:13 AM, Fabian Vogelsteller <
notifications@github.com> wrote:

Can you try this "y\r\n"


Reply to this email directly or view it on GitHub
#161 (comment).

@bitcoinmeetups
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I think I have had the same issue both on my Windows OS and my Linux OS (Ubuntu 15.10).

So, when I start Mist for the first time it asks for an "account password". Ok, I add a password and carefully write it down and save it.

Then, when I open Mist after syncing for the first time the Etherbase account is already there. But the password that I used as an "account password" does not work for sending funds from Etherbase. Thus, the funds are locked in there eternally unless you can figure this out. Looks like a dangerous bug. I can imagine many users haven't imported their pre-sale wallets yet, but what will happen if they do and then run into the same bug and are never able to move their funds out of Etherbase?

Please reply quite urgently if possible.

@luclu
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luclu commented May 21, 2016

@bitcoinmeetups please make sure to try out these tips: #669

@bitcoinmeetups
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bitcoinmeetups commented May 21, 2016

Ok luclu, I have tried out the tips. I have tried to unlock the wallet using geth, checked keyboard-layout and I am already running the latest version of Geth and Mist. It did not work. And, mind you, I had exactly the same problem on my Windows OS as well. If this is a bug, it's the most dangerous bug I have ever seen. The password we generate when starting Mist the first time is supposed to be the Etherbase password, right?

@luclu
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luclu commented May 21, 2016

Are there any non-alphanumeric character you used?

@bitcoinmeetups
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No, lots of digits but only alphanumeric ones.

@bitcoinmeetups
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bitcoinmeetups commented May 21, 2016

Almost everything TopRawMan says applies to my case as well as far as I can see. I always carefully write down my passwords and it is so unlikely that I would make a typo error both on Mist on Ubuntu and Mist on Windows which have been installed completely separately of course. The other Mist accounts I can unlock, just not the Etherbase one, neither on Linux or Windows.

@bitcoinmeetups
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The password we generate when starting Mist the first time (account password) is supposed to be the Etherbase password, right? Just double checking.

@luclu
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luclu commented May 21, 2016

yes, you are right. Could you please try this service (it's client side in your browser; github-code is linked):
https://www.myetherwallet.com/#view-wallet-info
They implemented following the wallet specs.

@bitcoinmeetups
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How do I know that it's safe? Are you a core developer luclu? Are you the guy that was hired recently? Are you 100% sure that myetherwallet.com is trustworthy? Sorry but I have to ask for everyone's sake.

@luclu
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luclu commented May 21, 2016

+1 for your security mindfullness!
The code is available here: https://github.com/kvhnuke/etherwallet, served directly by github and maintained by some well known community members (see links in repo; very active on ethereum.stackexchange.com).
That said I'm generally sceptical about all client-side browser-based security-software.
If you trust github you can read about the project page-hosting's internals here: https://pages.github.com/
Or try to run it locally.

@bitcoinmeetups
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"That said I'm generally sceptical about all client-side browser-based security-software"

Yes, that's the thing. If I remember correctly there were some similar Bitcoin related services a few years back and they turned out to be dodgy. Let me think a bit, I will try to update as soon as possible.

@bitcoinmeetups
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I was able to replicate the error yet another time. I removed the keystore, re-started Mist and was then prompted to make an account password. I did so and exited Mist. Opened Geth. Tried to open the account with the password I generated minutes earlier and which I carefully wrote down. Incorrect password message.

@bitcoinmeetups
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So far this issue has only occurred with the Etherbase account. Other accounts I have generated have not had any password issues.

@luclu
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luclu commented May 30, 2016

Another +1 for isolating this! I will try to reproduce this. What OS are you running?

@ryancharleston
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I'm having the same issue. I don't remember ever being prompted to create a password for my etherbase wallet. I just installed the wallet software and let it sync for a while and then it was ready to go. I moved 1 ETH to this wallet to test and now when I try to withdraw it asks me for a password. But I never created one in the first place. I'm very adamant about storing every password I create for any site or software I use so I know if I was prompted to create one I would have written it down or stored it in my LassPass account.

@Bitbobb
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Bitbobb commented Jun 13, 2016

I am having same issue. I never made a password and now after 1 week of syncing with mist wallet I am asked for a password to transfer almost 6 eth coins from my etherbase main account. I am also concerned that the above post by ryancharleston has not been answered 7 days later. Does anybody take this problem seriously? I just lost 6 ether coins to this bug. Please fix so I can get the eth out!

@luclu
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luclu commented Jun 13, 2016

@ryancharleston @Bitbobb please try to open your wallet's json-file with myethereumwallet.com and report back if you were able to unlock your wallet.
Mist as well as myethereumwallet.com implement the wallets according to the Web3-Secret-Storage-Definition.


@ryancharleston If the keystore-folder were to be empty when starting the Ethereum-Wallet you are being prompt with the onboarding screen during which you have to specify a password (You can try this by moving all json-files). This password is the password for your first account thus the etherbase account. It is in this way that the password creation prompt differ from the one you encounter when creating additional accounts.
We are currently refactoring the onboarding process as several sources of confusion were identified among others:

  • we are not clear about the purpose of this password
  • it is possible to go back to that particular step and specify the password over and over

Please try out the recommendation on the top of this post - you will find a more detailed description in this issue: #669

@fgaudemar
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Indeed, I agree it is the onboarding process which is confusing : I finally
found out that I entered a password during this onboarding process but did
not understand at that time it was THE wallet password, so that I did not
even notice I entered one.
Luckily, I noted it down somewhere, and finally was luckyenough to stumble
upon it : I had no recollection of being prompted for any password, but
tried it, and.. voila... I recovered my Etherbase account.

2016-06-13 13:20 GMT+02:00 Luca Zeug notifications@github.com:

@ryancharleston https://github.com/ryancharleston @Bitbobb
https://github.com/Bitbobb please try to open your wallet's json-file
with myethereumwallet.com and report back if you were able to unlock your
wallet.
Mist as well as myethereumwallet.com implement the wallets according to this
specification

https://github.com/ethereum/wiki/wiki/Web3-Secret-Storage-Definition.

@ryancharleston https://github.com/ryancharleston If the keystore-folder
were to be empty when starting the Ethereum-Wallet you are being prompt
with the onboarding screen during which you have to specify a password (You
can try this by moving all json-files). This password is the password for
your first account thus the etherbase account. It is in this way that
the password creation prompt differ from the one you encounter when
creating additional accounts.
We are currently refactoring the onboarding process as several sources of
confusion were identified among others:

  • we are not clear about the purpose of this password
  • it is possible to go back to that particular step and specify the
    password over and over

Please try out the recommendation on the top of this post, you will find a
more detailed description in this issue: #669
#669


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@Bitbobb
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Bitbobb commented Jun 14, 2016

Ran geth with the unlock command and took a screen shot. It looked like it was asking for a password. Maybe I can reverse the secret3 protocal to figure out my password.
this is my jaxx wallet if anyone wants to donate: 0x9c20b60d6272d4D96c07B01052Ba6c662e14B125
looks like a lot of work to get back my 5.8 eth
Thanks for the replies people
I do think it is a bug because sometimes it says wrong password and other times it says cannot connect to node, did it crash in background?"

Uploading Password2.jpg…

@Bitbobb
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Bitbobb commented Jun 16, 2016

Can any respond to this bug? I will try again the unlock command. What am I supposed to expect. It did something and then I was prompted for password then geth started running and loading blockchain it looks like. I need response please. What was purpose of unlock cammand and what do I do after executing it? Thanks

@Bitbobb
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Bitbobb commented Jun 16, 2016

I was unable to unlock it with myehterumwallet.com BTW thanks

@luclu
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luclu commented Jun 16, 2016

@Bitbobb good to hear, are there any special characters? What is your passwords length?
edit: oh sorry I read you were able to unlock 😥

@Bitbobb
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Bitbobb commented Jun 16, 2016

length: 9
special characters: !
This is assuming that the password I found is correct. I think it is but I am still being told it is wrong password. This must be a bug I found right? I have read about this alot since this happened. Thanks a lot for your help with this!!! :) :)
Ask me anything I want to fix this
I can send you what I think the password is if it helps. At this point I allready feel like my eth is gone and it is not a password I ever used before...

@luclu
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luclu commented Jun 16, 2016

oh sorry I read you were able to unlock 😥

  1. is this your etherbase (main account)?
  2. do you remember what version you used to create it?

@Bitbobb
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Bitbobb commented Jun 16, 2016

No worries I read it that way too and I wrote it. ahah. We are human!!!
Yes it is the etherbase main account
I am not sure on the version because I had problems with the latest mist which was I believe 7.4
I could not get it too do something and one of the dev's told me to solve this use 6.2
so now I am on 6.2 So that should be the version unless I created the password before the switch
but I did delete all the old files before installing the other version ans syncing.
So I think the correct answer is 6.2

@Bitbobb
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Bitbobb commented Jun 16, 2016

Dear luclu,
I found another password that worked. I feel so stupid. I did not know I even made a password I am so sorry for the trouble. Please forgive me. Nobody donated anything. I have just successfully transferred from my previously locked wallet on main ether base account. I am willing to give some eth for your trouble. Thanks again

@luclu
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luclu commented Jun 16, 2016

No worries @Bitbobb! Glad you solved it.
Finally... that's good to hear. ;)

@luclu luclu reopened this Jun 16, 2016
@luclu luclu closed this as completed Jun 16, 2016
@luclu
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luclu commented Jun 16, 2016

For the future, if affected please create a new issue so this doesn't get necrobumped.
Link to this if relevant.

@lock
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lock bot commented Apr 1, 2018

This thread has been automatically locked because it has not had recent activity. Please open a new issue for related bugs and link to relevant comments in this thread.

@lock lock bot locked and limited conversation to collaborators Apr 1, 2018
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