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tickets: improve Missing Access error message #1701

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merged 1 commit into from
Jul 16, 2024

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@l-zeuch l-zeuch commented Jul 15, 2024

Improve the "Missing Access" error message when trying to send a
ticket's transcript and/or images to the ticket logs channel.

Currently, the bot simply responds with a quite generic "Missing Access"
error, which, whilst technically correct, isn't exactly helpful.
Therefore, send a proper error instead that explains what went wrong and
that we're refusing to close the ticket for exactly that reason.

Signed-off-by: Luca Zeuch l-zeuch@email.de

Improve the "Missing Access" error message when trying to send a
ticket's transcript and/or images to the ticket logs channel.

Currently, the bot simply responds with a quite generic "Missing Access"
error, which, whilst technically correct, isn't exactly helpful.
Therefore, send a proper error instead that explains what went wrong and
that we're refusing to close the ticket for exactly that reason.

Signed-off-by: Luca Zeuch <l-zeuch@email.de>
@ashishjh-bst ashishjh-bst merged commit ec0fa20 into botlabs-gg:dev Jul 16, 2024
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@l-zeuch l-zeuch deleted the fix/tickets-error-messages branch July 21, 2024 09:03
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2 participants