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Improve the /themes copy for Commerce Trial plans #94748

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candy02058912 opened this issue Sep 20, 2024 · 1 comment
Open

Improve the /themes copy for Commerce Trial plans #94748

candy02058912 opened this issue Sep 20, 2024 · 1 comment
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[Feature Group] Appearance & Themes Features related to the appearance of sites. [Feature] Theme Showcase The theme showcase screen in Calypso in Appearance > Themes. Needs triage Ticket needs to be triaged Plans: eCommerce Trial [Pri] High [Status] Needs Copy Review Add this when you'd like to get a review / feedback from the Editorial team on your PR [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug

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@candy02058912
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candy02058912 commented Sep 20, 2024

Quick summary

A follow-up for #94618

Original comment: #94618 (review)

Improve the copy so that it is consistent with our Support docs, or at least not contradict it.

Steps to reproduce

  1. Go to https://wordpress.com/ecommerce/
  2. Press Get Started and proceed all the way through the flow
  3. Go to wordpress.com/themes/:siteSlug
  4. Notice that it displays an Upgrade badge saying you need at least a Commerce plan for Partner and Community themes

What you expected to happen

The copy doesn't contradict Support Docs.
Perhaps something like:

Partner

This theme costs XXX per year or XXX per month and can be purchased after <Link>upgrading the Trial plan</Link>.

Community

This theme can be installed after <Link>upgrading the Trial plan</Link>.

The above copy has not been reviewed yet.

What actually happened

The copy an be misleading users to think that the theme is only available when you have the Commerce plan, but in reality you can still get it on a Business plan.

Partner themes

image

Community themes

image

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

@candy02058912 candy02058912 added [Type] Bug Needs triage Ticket needs to be triaged labels Sep 20, 2024
@github-actions github-actions bot added the [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts label Sep 20, 2024
@Automattic Automattic deleted a comment Sep 20, 2024
@candy02058912
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@candy02058912 deleted a comment from SAMBILI 2 minutes ago

Context:
I deleted the comment from SAMBILI because it felt like spam, with a mega.co.nz link to download something suspicious.

@candy02058912 candy02058912 added the [Status] Needs Copy Review Add this when you'd like to get a review / feedback from the Editorial team on your PR label Sep 20, 2024
@dsas dsas added [Feature] Theme Showcase The theme showcase screen in Calypso in Appearance > Themes. [Feature Group] Appearance & Themes Features related to the appearance of sites. Plans: eCommerce Trial labels Sep 20, 2024
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Labels
[Feature Group] Appearance & Themes Features related to the appearance of sites. [Feature] Theme Showcase The theme showcase screen in Calypso in Appearance > Themes. Needs triage Ticket needs to be triaged Plans: eCommerce Trial [Pri] High [Status] Needs Copy Review Add this when you'd like to get a review / feedback from the Editorial team on your PR [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug
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