Professional portfolio and career profile for PJ Piatt, showcasing technical expertise in IT support, system administration, and AI-driven solutions. This repository includes key projects, skills, and contributions across cloud computing, cybersecurity, healthcare IT, and SaaS environments.
🎯 IT Specialist | Cybersecurity Grad Student | Systems & Support Strategist
I'm an experienced IT professional with 10+ years of success supporting users, improving security posture, and optimizing operations for startups and high-growth teams.
I specialize in:
- Building scalable help desk systems
- Implementing MFA/SSO & Zero Trust security
- Writing end-user documentation and knowledge bases
- Automating IT tasks with PowerShell
- 🛠️ Helpdesk systems & IT service delivery (Jira Service Management)
- 📚 Company knowledge base creation (Confluence, Notion)
- ⚙️ PowerShell scripting & IT automation
- ☁️ SaaS administration (Microsoft 365, Google Workspace)
- 🔐 MFA, SSO, Zero Trust implementations
- 💬 User-focused support & escalation handling
PowerShell Microsoft 365 Google Workspace Jira Confluence
Markdown Cybersecurity Windows Server SharePoint Endpoint Management
- 🎓 Master of Science, Data Science – University of Phoenix ✅
- 🎓 Bachelor of Science, Information Technology (Cybersecurity Minor) – University of Phoenix
- 🎓 Currently Pursuing: Master of Science in Cybersecurity @ UMGC (Expected May 2026)
📜 Certifications:
- CompTIA A+ (2024)
- ITIL 4 (2024)
- Microsoft IT Support Specialist (2024)
- Google IT Support (2024)
- Healthcare IT Support Specialist (2024)
| Project | Description | Tools Used |
|---|---|---|
| PowerShell Audit Toolkit | GUI-based tool for AD access auditing, password expiry reminders, and compliance reporting | PowerShell, AD, WinForms |
| MFA Audit Script (coming soon) | Scheduled scan of users missing MFA setup | PowerShell, Microsoft Graph, M365 |
| Intune Remediation Toolkit (coming soon) | Scripts to monitor and fix policy compliance issues | PowerShell, Intune |
| SharePoint Access Manager (coming soon) | Manage and audit external guest access with approval flow | PowerShell, Azure AD, SharePoint |
🔧 This portfolio will continue growing — check back soon for new projects and security tools!
📫 Email: workwithpj@icloud.com
🔗 LinkedIn: linkedin.com/in/pj-piatt
📄 Resume: View My Resume (PDF)
