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Jul 17, 2025
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[SSL] Update ca-faq.mdx #23669

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[SSL] Update ca-faq.mdx
ngayerie Jul 15, 2025
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RebeccaTamachiro Jul 17, 2025
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8 changes: 8 additions & 0 deletions src/content/docs/ssl/edge-certificates/troubleshooting/ca-faq.mdx
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Expand Up @@ -64,3 +64,11 @@ Universal certificates on free zones only receive an ECDSA certificate. Paid zon
When [ordering an advanced certificate](/ssl/edge-certificates/advanced-certificate-manager/manage-certificates/), you can choose the CA through the UI or API.

[Total TLS](/ssl/edge-certificates/additional-options/total-tls/) allows you to get full certificate coverage. When enabling Total TLS, you can choose the CA that will be used for all Total TLS certificates.

## Renewal

### Error when clicking `Approve Certificate` on a Certificate Approval renewal email

The full error message is: `An error occurred while attempting to validate your domain. Please try again later or contact support for assistance.`

Check the status of the certificate on the [Cloudflare dashboard](https://dash.cloudflare.com?to=/:account/:zone/ssl-tls). If the status is `Active`, you can disregard this email and the error message.
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