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Kernel 6.8.0-76060800daily20240311 causes xHCI host controller not responding, assume dead #307

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DASPRiD opened this issue Mar 28, 2024 · 3 comments

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@DASPRiD
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DASPRiD commented Mar 28, 2024

Distribution (run cat /etc/os-release):

NAME="Pop!_OS"
VERSION="22.04 LTS"

Related Application and/or Package Version (run apt policy $PACKAGE NAME):

linux-headers-6.8.0-76060800daily20240311:
  Installed: 6.8.0-76060800daily20240311.202403110203~1710198088~22.04~1a3dbc7

Issue/Bug Description:
After the upgrade yesterday from linux-headers-6.6.10-76060610 to linux-headers-6.8.0-76060800daily20240311 my system fails to initialize one of the USB root hubs with the following messages in dmesg:

[  591.951911] xhci_hcd 0000:06:00.0: WARNING: Host System Error
[  617.365628] xhci_hcd 0000:06:00.0: Abort failed to stop command ring: -110
[  617.365638] xhci_hcd 0000:06:00.0: xHCI host controller not responding, assume dead
[  617.365641] xhci_hcd 0000:06:00.0: HC died; cleaning up
[  617.365730] xhci_hcd 0000:06:00.0: Error while assigning device slot ID: Command Aborted
[  617.365740] xhci_hcd 0000:06:00.0: Max number of devices this xHCI host supports is 32.
[  617.365742] usb usb9-port1: couldn't allocate usb_device
[  617.365874] usb usb10-port1: couldn't allocate usb_device

This occurs consistently after every boot. Booting into the old kernel resolves the issue.

Steps to reproduce (if you know):

Since I don't know if this is related to some specific USB controller hardware, I can't tell. My mainboard is a ROG STRIX Z790-E GAMING WIFI.

Expected behavior:

Initialization error should not occur.

Other Notes:

lsusb output (on old kernel):
Bus 012 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 011 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 007: ID 0424:2740 Microchip Technology, Inc. (formerly SMSC) Hub Controller
Bus 009 Device 006: ID 28de:2102 Valve Software Valve VR Radio & HMD Mic
Bus 009 Device 005: ID 28de:2102 Valve Software Valve VR Radio
Bus 009 Device 004: ID 28de:2300 Valve Software Index HMD
Bus 009 Device 003: ID 0424:2744 Microchip Technology, Inc. (formerly SMSC) Hub
Bus 009 Device 002: ID 28de:2613 Valve Software 
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 003: ID 28de:2400 Valve Software 3D Camera
Bus 010 Device 002: ID 0424:5744 Microchip Technology, Inc. (formerly SMSC) Hub
Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 009: ID 28de:2102 Valve Software Dongle McDongleface
Bus 005 Device 008: ID 28de:2102 Valve Software Dongle McDongleface
Bus 005 Device 007: ID 28de:2102 Valve Software Dongle McDongleface
Bus 005 Device 006: ID 28de:2102 Valve Software Dongle McDongleface
Bus 005 Device 005: ID 28de:2102 Valve Software Dongle McDongleface
Bus 005 Device 004: ID 28de:2102 Valve Software Dongle McDongleface
Bus 005 Device 003: ID 28de:2102 Valve Software Dongle McDongleface
Bus 005 Device 002: ID 0424:2517 Microchip Technology, Inc. (formerly SMSC) Hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 005: ID 05e3:0612 Genesys Logic, Inc. Hub
Bus 002 Device 004: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub
Bus 002 Device 003: ID 0bda:0420 Realtek Semiconductor Corp. 4-Port USB 3.0 Hub
Bus 002 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 016: ID 046d:c068 Logitech, Inc. G500 Laser Mouse
Bus 001 Device 013: ID 1050:0407 Yubico.com Yubikey 4/5 OTP+U2F+CCID
Bus 001 Device 014: ID b58e:9e84 Blue Microphones Yeti Stereo Microphone
Bus 001 Device 010: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 008: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub
Bus 001 Device 004: ID 0b05:1a52 ASUSTek Computer, Inc. USB Audio
Bus 001 Device 007: ID 046d:082d Logitech, Inc. HD Pro Webcam C920
Bus 001 Device 006: ID 046a:0023 Cherry GmbH Keyboard
Bus 001 Device 005: ID 046d:c900 Logitech, Inc. Litra Glow
Bus 001 Device 003: ID 0bda:5420 Realtek Semiconductor Corp. 4-Port USB 2.0 Hub
Bus 001 Device 019: ID 8087:0032 Intel Corp. AX210 Bluetooth
Bus 001 Device 017: ID 0b05:19af ASUSTek Computer, Inc. AURA LED Controller
Bus 001 Device 020: ID 1e71:2007 NZXT NZXT USB Device
Bus 001 Device 018: ID 1b1c:1c06 Corsair                       
Bus 001 Device 015: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 011: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 012: ID 1e71:2001 NZXT NZXT USB Device
Bus 001 Device 009: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
@DASPRiD DASPRiD changed the title Kernel 6.6.10-76060610-generic causes xHCI host controller not responding, assume dead Kernel 6.8.0-76060800daily20240311 causes xHCI host controller not responding, assume dead Mar 28, 2024
@lanthth
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lanthth commented Mar 28, 2024

I'm having this problem, and I'm also having another problem. #308

@leviport leviport transferred this issue from pop-os/pop Mar 28, 2024
@DASPRiD
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DASPRiD commented Aug 25, 2024

Still an issue on linux-image-6.9.3-76060903-generic.

@DASPRiD
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DASPRiD commented Aug 25, 2024

Some additional information: This is not affecting the USB controllers on the motherboard, but specifically an expansion card, namely "StarTech.com 4 Port USB 3.0 PCIe".

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