Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

App provider only office stops working #6870

Closed
zjean opened this issue Jul 22, 2023 · 1 comment
Closed

App provider only office stops working #6870

zjean opened this issue Jul 22, 2023 · 1 comment
Labels

Comments

@zjean
Copy link

zjean commented Jul 22, 2023

Describe the bug

I have a docker stack with ocis, OnlyOffice and app-provider for OnlyOffice. When I startup the containers, everything works well.
However, after some time (within a day), the OnlyOffice integration stops working.
In that case, I have to restart the app provider container, and the integraiton works again.

Steps to reproduce

Steps to reproduce the behavior:

  1. Setup the wopi integration for OnlyOffice based on the example
  2. Wait for some time
  3. Try to open an office document via OnlyOffice

Expected behavior

The document opens in the web version of OnlyOffice

Actual behavior

I get an error, that states that the document could not be opened.

Setup

Please describe how you started the server and provide a list of relevant environment variables or configuration files.

OCIS_XXX=somevalue
OCIS_YYY=somevalue
PROXY_XXX=somevalue

Additional context

Add any other context about the problem here.
What can I do to track this down? I have set the logs of the app provider container to trace, but can't find the exact timeframe to look for the logs. When running on Error, the logs don't say anything.

@zjean zjean added the Type:Bug label Jul 22, 2023
@micbar
Copy link
Contributor

micbar commented Jul 23, 2023

This issue is known and currently already worked on. See #3832

@zjean zjean closed this as completed Jul 24, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

2 participants