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Some Shortcut keys not working #15066

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2 of 11 tasks
thepiyush-303 opened this issue Aug 28, 2024 · 6 comments
Open
2 of 11 tasks

Some Shortcut keys not working #15066

thepiyush-303 opened this issue Aug 28, 2024 · 6 comments

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@thepiyush-303
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thepiyush-303 commented Aug 28, 2024

What happened?

To address the issue of shortcut keys (like Alt + T, Alt + B, Alt + S) not working as expected in Firefox due to the default behavior of the Alt key triggering the Menu Bar,

In Firefox, pressing the Alt key activates the Menu Bar at the top of the browser window, which then redirects subsequent keystrokes (T, B, S, etc.) to the Menu Bar menus instead of triggering the intended shortcut actions on our web application, such as controlling playback in an online video.

This behavior is built into Firefox and can interfere with custom keyboard shortcuts used in web applications. As a result, the shortcuts don't work as intended because the browser prioritizes its native menu navigation over the web application's event handling.
Screencast from 2024-08-29 01-49-15.webm

Platform

  • Chrome (or Chromium based)
  • Firefox
  • Safari
  • Other desktop browser
  • Android browser
  • iOS browser
  • Electron app
  • Android mobile app
  • iOS mobile app
  • Custom app using a mobile SDK

Browser / app / sdk version

129.0.2 (64-bit)

Relevant log output

No response

Reproducibility

  • The problem is reproducible on meet.jit.si

More details?

No response

@damencho
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To address the issue of shortcut keys (like Alt + T, Alt + B, Alt + S) not working as expected in Firefox due to the default behavior of the Alt key triggering the Menu Bar,

The shortcuts in jitsi-meet do not require Alt, press t or s. I just tested those in Firefox and everything works as expected.

@damencho
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Please, when you have questions or problems use the community forum before opening new issues, thank you.

@thepiyush-303
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Hello @damencho ,
In the future, I will make sure to consult the community forum before creating any issue. I forget to mention that this particular issue is observed only on Ubuntu, while it is working perfectly on macOS. The problem seems to be specific to the Ubuntu environment, and I would appreciate any guidance or suggestions on resolving this discrepancy.

@damencho damencho reopened this Aug 29, 2024
@damencho
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So you say that invoking the shortcuts without Alt is not working? Just pressing the single letters?

@thepiyush-303
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No, the issue is specifically with the Alt key in combination with the shortcuts. When using shortcuts like Alt + T, Alt + B, and Alt + S in Firefox on Ubuntu, the Alt key triggers the Menu Bar, causing the shortcut actions not to execute on the application but execute on the menubar like in the screencast I provided above , However other shortcuts like Alt + C , Alt + L , Alt + O and all other single letters shortcuts are working perfectly fine.

Screenshot from 2024-08-29 18-17-39

@damencho
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Yep, I was not seeing all shortcuts as I have not scrolled 🤦 sorry.
Not sure what we can do about this at the moment.

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