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BUG REPORT - BigBlueButton Plugin Doesn't Save Settings #2402

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CelaldoganGunes opened this issue Aug 24, 2024 · 14 comments
Open

BUG REPORT - BigBlueButton Plugin Doesn't Save Settings #2402

CelaldoganGunes opened this issue Aug 24, 2024 · 14 comments

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@CelaldoganGunes
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Summary:

When i try to save BigBlueButton plugin settings, it gives an error and doesn't save settings. But I can enable any other plugin without an error.

unnamed

Production.log file is below.

Steps to reproduce:

  1. Try to save BigBlueButton settings.
  2. Get Error

Expected behavior:

Saving the settings.

Actual behavior:

Getting an error.

Additional notes:

Production.log File:
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Started PUT "/plugins/big_blue_button" for 24.133.20.31 at 2024-08-23 06:46:40 +0000
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL PluginSetting Load (2.4ms) SELECT "plugin_settings".* FROM "public"."plugin_settings" WHERE "plugin_settings"."name" = 'sessions' ORDER BY "plugin_settings"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Processing by PluginsController#update as HTML
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Parameters: {"utf8"=>"✓", "authenticity_token"=>"Y0+ZZ2nQ8dzgkWwnbei3Dm30RRR+GHoU9NvbQEyIHxsmC6krOYqarKjlD0kVv4FLRq0tUwQhQ2S3nLkuAuF0Tg==", "plugin_setting"=>{"disabled"=>"0"}, "settings"=>{"domain"=>"bbb1.diceofknights.com", "secret"=>"JQn3W75IUJryho7rYv59VsOptxI4oTHc", "recording_enabled"=>"0", "free_trial"=>"0", "replace_with_alternatives"=>"0", "use_fallback"=>"0"}, "id"=>"big_blue_button"}
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL SQL (1.4ms) SELECT "pseudonyms"."id" AS t0_r0, "pseudonyms"."user_id" AS t0_r1, "pseudonyms"."account_id" AS t0_r2, "pseudonyms"."workflow_state" AS t0_r3, "pseudonyms"."unique_id" AS t0_r4, "pseudonyms"."crypted_password" AS t0_r5, "pseudonyms"."password_salt" AS t0_r6, "pseudonyms"."persistence_token" AS t0_r7, "pseudonyms"."single_access_token" AS t0_r8, "pseudonyms"."perishable_token" AS t0_r9, "pseudonyms"."login_count" AS t0_r10, "pseudonyms"."failed_login_count" AS t0_r11, "pseudonyms"."last_request_at" AS t0_r12, "pseudonyms"."last_login_at" AS t0_r13, "pseudonyms"."current_login_at" AS t0_r14, "pseudonyms"."last_login_ip" AS t0_r15, "pseudonyms"."current_login_ip" AS t0_r16, "pseudonyms"."reset_password_token" AS t0_r17, "pseudonyms"."position" AS t0_r18, "pseudonyms"."created_at" AS t0_r19, "pseudonyms"."updated_at" AS t0_r20, "pseudonyms"."password_auto_generated" AS t0_r21, "pseudonyms"."deleted_at" AS t0_r22, "pseudonyms"."sis_batch_id" AS t0_r23, "pseudonyms"."sis_user_id" AS t0_r24, "pseudonyms"."sis_ssha" AS t0_r25, "pseudonyms"."communication_channel_id" AS t0_r26, "pseudonyms"."sis_communication_channel_id" AS t0_r27, "pseudonyms"."stuck_sis_fields" AS t0_r28, "pseudonyms"."integration_id" AS t0_r29, "pseudonyms"."authentication_provider_id" AS t0_r30, "pseudonyms"."declared_user_type" AS t0_r31, "pseudonyms"."login_attribute" AS t0_r32, "pseudonyms"."unique_ids" AS t0_r33, "pseudonyms"."verification_token" AS t0_r34, "users"."id" AS t1_r0, "users"."name" AS t1_r1, "users"."sortable_name" AS t1_r2, "users"."workflow_state" AS t1_r3, "users"."time_zone" AS t1_r4, "users"."uuid" AS t1_r5, "users"."created_at" AS t1_r6, "users"."updated_at" AS t1_r7, "users"."avatar_image_url" AS t1_r8, "users"."avatar_image_source" AS t1_r9, "users"."avatar_image_updated_at" AS t1_r10, "users"."phone" AS t1_r11, "users"."school_name" AS t1_r12, "users"."school_position" AS t1_r13, "users"."short_name" AS t1_r14, "users"."deleted_at" AS t1_r15, "users"."show_user_services" AS t1_r16, "users"."page_views_count" AS t1_r17, "users"."reminder_time_for_due_dates" AS t1_r18, "users"."reminder_time_for_grading" AS t1_r19, "users"."storage_quota" AS t1_r20, "users"."visible_inbox_types" AS t1_r21, "users"."last_user_note" AS t1_r22, "users"."subscribe_to_emails" AS t1_r23, "users"."features_used" AS t1_r24, "users"."preferences" AS t1_r25, "users"."avatar_state" AS t1_r26, "users"."locale" AS t1_r27, "users"."browser_locale" AS t1_r28, "users"."unread_conversations_count" AS t1_r29, "users"."stuck_sis_fields" AS t1_r30, "users"."public" AS t1_r31, "users"."otp_secret_key_enc" AS t1_r32, "users"."otp_secret_key_salt" AS t1_r33, "users"."otp_communication_channel_id" AS t1_r34, "users"."initial_enrollment_type" AS t1_r35, "users"."crocodoc_id" AS t1_r36, "users"."last_logged_out" AS t1_r37, "users"."lti_context_id" AS t1_r38, "users"."turnitin_id" AS t1_r39, "users"."lti_id" AS t1_r40, "users"."pronouns" AS t1_r41, "users"."root_account_ids" AS t1_r42, "users"."merged_into_user_id" AS t1_r43 FROM "public"."pseudonyms" LEFT OUTER JOIN "public"."users" ON "users"."id" = "pseudonyms"."user_id" WHERE "pseudonyms"."id" = 1 LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] [AUTH] Approved Authlogic session
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] [AUTH] inital load: pseud -> 1, user -> 1
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] [AUTH] final user: 1
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL AccountUser Load (1.2ms) SELECT "account_users".* FROM "public"."account_users" WHERE "account_users"."account_id" = 2 AND "account_users"."workflow_state" != 'deleted' [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Role Load (1.1ms) SELECT "roles".* FROM "public"."roles" WHERE "roles"."id" = 9 LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL PluginSetting Load (0.9ms) SELECT "plugin_settings".* FROM "public"."plugin_settings" WHERE "plugin_settings"."name" = 'big_blue_button' ORDER BY "plugin_settings"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL TRANSACTION (1.4ms) BEGIN [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL PluginSetting Exists? (2.5ms) SELECT 1 AS one FROM "public"."plugin_settings" WHERE "plugin_settings"."name" = 'big_blue_button' AND "plugin_settings"."id" != 1 LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL TRANSACTION (1.6ms) ROLLBACK [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL PluginSetting Load (0.9ms) SELECT "plugin_settings".* FROM "public"."plugin_settings" WHERE "plugin_settings"."name" = 'big_blue_button' ORDER BY "plugin_settings"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Rendering layout layouts/application.html.erb
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Rendering plugins/show.html.erb within layouts/application
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Rendered plugins/_settings_header.html.erb (Duration: 0.0ms | Allocations: 25)
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Rendered plugins/_big_blue_button_settings.html.erb (Duration: 2.2ms | Allocations: 1629)
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Rendered plugins/show.html.erb within layouts/application (Duration: 4.8ms | Allocations: 3362)
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL FeatureFlag Load (1.4ms) SELECT "feature_flags".* FROM "public"."feature_flags" WHERE "feature_flags"."feature" = 'high_contrast' AND "feature_flags"."context_type" = 'User' AND "feature_flags"."context_id" = 1 ORDER BY "feature_flags"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Enrollment Pluck (1.8ms) SELECT DISTINCT "enrollments"."type" FROM "public"."enrollments" WHERE "enrollments"."root_account_id" = 1 AND "enrollments"."user_id" = 1 AND "enrollments"."workflow_state" = 'active' [production:1 secondary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL SQL (1.6ms) SELECT "account_users"."id" AS t0_r0, "account_users"."account_id" AS t0_r1, "account_users"."user_id" AS t0_r2, "account_users"."created_at" AS t0_r3, "account_users"."updated_at" AS t0_r4, "account_users"."role_id" AS t0_r5, "account_users"."workflow_state" AS t0_r6, "account_users"."sis_batch_id" AS t0_r7, "account_users"."root_account_id" AS t0_r8, "accounts"."id" AS t1_r0, "accounts"."name" AS t1_r1, "accounts"."created_at" AS t1_r2, "accounts"."updated_at" AS t1_r3, "accounts"."workflow_state" AS t1_r4, "accounts"."deleted_at" AS t1_r5, "accounts"."parent_account_id" AS t1_r6, "accounts"."sis_source_id" AS t1_r7, "accounts"."sis_batch_id" AS t1_r8, "accounts"."current_sis_batch_id" AS t1_r9, "accounts"."root_account_id" AS t1_r10, "accounts"."last_successful_sis_batch_id" AS t1_r11, "accounts"."membership_types" AS t1_r12, "accounts"."default_time_zone" AS t1_r13, "accounts"."external_status" AS t1_r14, "accounts"."storage_quota" AS t1_r15, "accounts"."default_storage_quota" AS t1_r16, "accounts"."enable_user_notes" AS t1_r17, "accounts"."allowed_services" AS t1_r18, "accounts"."turnitin_pledge" AS t1_r19, "accounts"."turnitin_comments" AS t1_r20, "accounts"."turnitin_account_id" AS t1_r21, "accounts"."turnitin_salt" AS t1_r22, "accounts"."turnitin_crypted_secret" AS t1_r23, "accounts"."show_section_name_as_course_name" AS t1_r24, "accounts"."allow_sis_import" AS t1_r25, "accounts"."equella_endpoint" AS t1_r26, "accounts"."settings" AS t1_r27, "accounts"."uuid" AS t1_r28, "accounts"."default_locale" AS t1_r29, "accounts"."stuck_sis_fields" AS t1_r30, "accounts"."default_user_storage_quota" AS t1_r31, "accounts"."lti_guid" AS t1_r32, "accounts"."default_group_storage_quota" AS t1_r33, "accounts"."turnitin_host" AS t1_r34, "accounts"."integration_id" AS t1_r35, "accounts"."lti_context_id" AS t1_r36, "accounts"."brand_config_md5" AS t1_r37, "accounts"."turnitin_originality" AS t1_r38, "accounts"."account_calendar_subscription_type" AS t1_r39, "accounts"."latest_outcome_import_id" AS t1_r40, "accounts"."course_template_id" AS t1_r41, "accounts"."account_calendar_visible" AS t1_r42, "accounts"."grading_standard_id" AS t1_r43 FROM "public"."account_users" LEFT OUTER JOIN "public"."accounts" ON "accounts"."id" = "account_users"."account_id" WHERE "account_users"."workflow_state" != 'deleted' AND (user_id=1 AND (accounts.root_account_id IN (1,2) OR account_id IN (1,2))) [production:1 secondary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL AccountUser Load (1.2ms) SELECT "account_users".* FROM "public"."account_users" WHERE "account_users"."user_id" = 1 AND "account_users"."workflow_state" != 'deleted' [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Role Load (1.0ms) SELECT "roles".* FROM "public"."roles" WHERE "roles"."id" = 9 LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Role Load (1.2ms) SELECT "roles".* FROM "public"."roles" WHERE "roles"."id" = 1 LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL UserPreferenceValue Pluck (0.9ms) SELECT "user_preference_values"."id", "user_preference_values"."value" FROM "public"."user_preference_values" WHERE "user_preference_values"."user_id" = 1 AND "user_preference_values"."key" = 'visited_tabs' AND "user_preference_values"."sub_key" IS NULL LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL FeatureFlag Load (1.7ms) SELECT "feature_flags".* FROM "public"."feature_flags" WHERE "feature_flags"."feature" = 'auto_show_cc' AND "feature_flags"."context_type" = 'User' AND "feature_flags"."context_id" = 1 ORDER BY "feature_flags"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL FeatureFlag Load (1.1ms) SELECT "feature_flags".* FROM "public"."feature_flags" WHERE "feature_flags"."feature" = 'disable_celebrations' AND "feature_flags"."context_type" = 'User' AND "feature_flags"."context_id" = 1 ORDER BY "feature_flags"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL FeatureFlag Load (1.0ms) SELECT "feature_flags".* FROM "public"."feature_flags" WHERE "feature_flags"."feature" = 'disable_keyboard_shortcuts' AND "feature_flags"."context_type" = 'User' AND "feature_flags"."context_id" = 1 ORDER BY "feature_flags"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL FeatureFlag Load (1.1ms) SELECT "feature_flags".* FROM "public"."feature_flags" WHERE "feature_flags"."feature" = 'disable_alert_timeouts' AND "feature_flags"."context_type" = 'User' AND "feature_flags"."context_id" = 1 ORDER BY "feature_flags"."id" ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL ExternalIntegrationKey Load (1.3ms) SELECT "external_integration_keys".* FROM "public"."external_integration_keys" WHERE "external_integration_keys"."context_id" = 1 AND "external_integration_keys"."context_type" = 'Account' AND "external_integration_keys"."key_type" = 'salesforce_billing_country_code' LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Enrollment Exists? (1.3ms) SELECT 1 AS one FROM "public"."enrollments" WHERE "enrollments"."user_id" = 1 AND "enrollments"."type" NOT IN ('StudentEnrollment', 'StudentViewEnrollment', 'ObserverEnrollment') AND "enrollments"."workflow_state" NOT IN ('rejected', 'inactive', 'deleted') LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL CommunicationChannel Load (1.1ms) SELECT "communication_channels".* FROM "public"."communication_channels" WHERE "communication_channels"."user_id" = 1 AND "communication_channels"."path_type" IN ('email', 'personal_email') AND "communication_channels"."workflow_state" != 'retired' ORDER BY communication_channels.position ASC LIMIT 1 [production:1 primary]
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] CACHE SQL CommunicationChannel Load (0.0ms) 1::SELECT "communication_channels".* FROM "public"."communication_channels" WHERE "communication_channels"."user_id" = 1 AND "communication_channels"."path_type" IN ('email', 'personal_email') AND "communication_channels"."workflow_state" != 'retired' ORDER BY communication_channels.position ASC LIMIT 1
[ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Account Load (1.3ms) SELECT "accounts"."settings" FROM "public"."accounts" WHERE ((accounts.root_account_id = 0 OR accounts.root_account_id IS NULL) AND accounts.id != 0) AND (accounts.workflow_state<>'deleted') AND "accounts"."id" BETWEEN 0 AND 10000000000000 AND (settings LIKE '%k5_accounts:

  • %') [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] init @js_env (50.3ms)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] include_css_bundles (0.0ms)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL ContextExternalTool Load (1.3ms) SELECT "context_external_tools".* FROM "public"."context_external_tools" WHERE "context_external_tools"."context_type" = 'Account' AND "context_external_tools"."context_id" = 2 AND "context_external_tools"."workflow_state" NOT IN ('deleted', 'disabled') AND EXISTS (SELECT "context_external_tool_placements".* FROM "public"."context_external_tool_placements" WHERE "context_external_tool_placements"."placement_type" = 'editor_button' AND (context_external_tools.id = context_external_tool_placements.context_external_tool_id)) [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL PluginSetting Load (0.9ms) SELECT "plugin_settings".* FROM "public"."plugin_settings" WHERE "plugin_settings"."name" = 'pandapub' ORDER BY "plugin_settings"."id" ASC LIMIT 1 [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] rendering INST (5.3ms)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] rendering ENV (0.2ms)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] rendering BRANDABLE_CSS_HANDLEBARS_INDEX (0.0ms)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] rendering REMOTES (0.0ms)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] include_head_js (1.9ms)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] Rendered layouts/_head.html.erb (Duration: 9.5ms | Allocations: 3384)
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL User Load (0.9ms) SELECT "users".* FROM "public"."users" WHERE "users"."id" = 1 LIMIT 1 [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL ContextExternalTool Load (1.2ms) SELECT "context_external_tools".* FROM "public"."context_external_tools" WHERE "context_external_tools"."context_type" = 'Account' AND "context_external_tools"."context_id" = 2 AND "context_external_tools"."workflow_state" NOT IN ('deleted', 'disabled') AND EXISTS (SELECT "context_external_tool_placements".* FROM "public"."context_external_tool_placements" WHERE "context_external_tool_placements"."placement_type" = 'account_navigation' AND (context_external_tools.id = context_external_tool_placements.context_external_tool_id)) [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Lti::MessageHandler Load (1.9ms) SELECT "lti_message_handlers".* FROM "public"."lti_message_handlers" INNER JOIN "public"."lti_resource_handlers" ON "lti_resource_handlers"."id" = "lti_message_handlers"."resource_handler_id" WHERE "lti_resource_handlers"."tool_proxy_id" IN (SELECT "lti_tool_proxies"."id" FROM "public"."lti_tool_proxies" JOIN (SELECT DISTINCT ON (lti_tool_proxies.id) lti_tool_proxy_bindings.* FROM "public"."lti_tool_proxy_bindings" INNER JOIN "public"."lti_tool_proxies" ON "lti_tool_proxies"."id" = "lti_tool_proxy_bindings"."tool_proxy_id" INNER JOIN ( VALUES ('Account',2,0),('Account',2,0)) as x(context_type, context_id, ordering) ON lti_tool_proxy_bindings.context_type = x.context_type AND lti_tool_proxy_bindings.context_id = x.context_id WHERE ((lti_tool_proxy_bindings.context_type = 'Account' AND lti_tool_proxy_bindings.context_id = 2) OR (lti_tool_proxy_bindings.context_type = 'Account' AND lti_tool_proxy_bindings.context_id IN (2))) ORDER BY lti_tool_proxies.id, x.ordering) bindings on lti_tool_proxies.id = bindings.tool_proxy_id WHERE (bindings.enabled = true) AND "lti_tool_proxies"."workflow_state" = 'active') AND EXISTS (SELECT "lti_resource_placements".* FROM "public"."lti_resource_placements" WHERE "lti_resource_placements"."placement" = 'account_navigation' AND (lti_message_handlers.id = lti_resource_placements.message_handler_id)) AND "lti_message_handlers"."message_type" = 'basic-lti-launch-request' [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL FeatureFlag Load (1.4ms) SELECT "feature_flags".* FROM "public"."feature_flags" WHERE "feature_flags"."feature" = 'underline_all_links' AND "feature_flags"."context_type" = 'User' AND "feature_flags"."context_id" = 1 ORDER BY "feature_flags"."id" ASC LIMIT 1 [production:1 primary]
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    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL AccountUser Pluck (1.1ms) SELECT DISTINCT "account_users"."account_id" FROM "public"."account_users" WHERE "account_users"."user_id" = 1 AND "account_users"."workflow_state" != 'deleted' [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Account Load (1.3ms) SELECT "accounts".* FROM "public"."accounts" WHERE (accounts.workflow_state<>'deleted') AND "accounts"."id" IN (1, 2) ORDER BY "accounts"."id" ASC [production:1 primary]
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    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Group Load (1.4ms) SELECT "groups"."id", "groups"."name", "groups"."workflow_state", "groups"."created_at", "groups"."updated_at", "groups"."context_id", "groups"."context_type", "groups"."max_membership", "groups"."is_public", "groups"."account_id", "groups"."wiki_id", "groups"."deleted_at", "groups"."join_level", "groups"."default_view", "groups"."migration_id", "groups"."storage_quota", "groups"."uuid", "groups"."root_account_id", "groups"."sis_source_id", "groups"."sis_batch_id", "groups"."stuck_sis_fields", "groups"."group_category_id", "groups"."description", "groups"."avatar_attachment_id", "groups"."leader_id", "groups"."lti_context_id" FROM "public"."groups" INNER JOIN "public"."group_memberships" ON "groups"."id" = "group_memberships"."group_id" WHERE "group_memberships"."user_id" = 1 AND (group_memberships.workflow_state = 'accepted' AND groups.workflow_state<>'deleted') [production:1 primary]
    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] CACHE SQL Group Load (0.0ms) 1::SELECT "groups"."id", "groups"."name", "groups"."workflow_state", "groups"."created_at", "groups"."updated_at", "groups"."context_id", "groups"."context_type", "groups"."max_membership", "groups"."is_public", "groups"."account_id", "groups"."wiki_id", "groups"."deleted_at", "groups"."join_level", "groups"."default_view", "groups"."migration_id", "groups"."storage_quota", "groups"."uuid", "groups"."root_account_id", "groups"."sis_source_id", "groups"."sis_batch_id", "groups"."stuck_sis_fields", "groups"."group_category_id", "groups"."description", "groups"."avatar_attachment_id", "groups"."leader_id", "groups"."lti_context_id" FROM "public"."groups" INNER JOIN "public"."group_memberships" ON "groups"."id" = "group_memberships"."group_id" WHERE "group_memberships"."user_id" = 1 AND (group_memberships.workflow_state = 'accepted' AND groups.workflow_state<>'deleted')
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    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL Role Load (1.2ms) SELECT "roles".* FROM "public"."roles" WHERE "roles"."id" = 9 LIMIT 1 [production:1 primary]
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    [ff03e9cb67ec38e648cc8277ebf16e73 d00f9cec-45c2-4512-9e98-9195a64d4f05] SQL FeatureFlag Load (1.2ms) SELECT "feature_flags".* FROM "public"."feature_flags" WHERE "feature_flags"."context_id" = 2 AND "feature_flags"."context_type" = 'Account' [production:1 primary]
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@amg-web
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amg-web commented Aug 25, 2024

confirm.
I can disable plugin, but can not enable back

@CelaldoganGunes
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https://groups.google.com/g/canvas-lms-users/c/mrk4QDfDL1Y

I also opened a topic on google canvas lms group. there are other people that problem. I think there is a bug.

@CelaldoganGunes CelaldoganGunes changed the title BigBlueButton Plugin Doesn't Save Settings BUG REPORT - BigBlueButton Plugin Doesn't Save Settings Aug 25, 2024
@johnyka
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johnyka commented Aug 28, 2024

Hi @CelaldoganGunes!
The UI gives you a feedback about the problem. Did you fill the domain field correctly?

I just tried to reproduce it, but I was able to enable the plugin with a valid domain

@amg-web
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amg-web commented Aug 28, 2024 •
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@johnyka - be sure we activate not first time.
enter domain and secret and got error.

I gave a try on updated and on fresh deployed server
ruby 3.1
nodejs 18
ubuntu 22.04
result is same

@CelaldoganGunes
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CelaldoganGunes commented Aug 28, 2024 •
edited
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Hi @CelaldoganGunes! The UI gives you a feedback about the problem. Did you fill the domain field correctly?

I just tried to reproduce it, but I was able to enable the plugin with a valid domain

@johnyka

yes, i have tried everything. it doesn't work.
ruby 3.1
ubuntu 20.04
nodejs 18
everything installed as docs page says.

@opereztuta
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I had the same problem. As a temporary solution. I fixed it using the console.

  1. Open the Rails console from your terminal: You can access the Rails console by running the following command in your Canvas LMS application directory:

    bundle exec rails console

  2. Create or update the PluginSetting record: In the Rails console, you can execute Ruby code to create or update the PluginSetting for the big_blue_button plugin. Here’s an example of how to set up this plugin:

    # Find or initialize the PluginSetting record for the 'big_blue_button' plugin
plugin_setting = PluginSetting.find_or_initialize_by(name: "big_blue_button")

# Set the desired settings for the plugin
plugin_setting.settings = {
  domain: "example.com",          # Replace with your actual domain
  secret: "your_secret_key",      # Replace with your actual secret key
  recording_enabled: "1",         # Enable recording (0 or 1)
  free_trial: true,               # Enable free trial (true or false)
  send_avatar: true,              # Enable sending avatar (true or false)
  replace_with_alternatives: false, # Use alternative (true or false)
  use_fallback: false             # Use fallback (true or false)
}.with_indifferent_access

# Enable or disable the plugin
plugin_setting.disabled = false

# Save the record
plugin_setting.save!

    This code initializes or finds the PluginSetting for big_blue_button, sets the necessary configuration, and saves the record.

  3. Verify the setup: To confirm that the big_blue_button plugin has been set up correctly, you can fetch the PluginSetting record from the Rails console and inspect its attributes:

    ps = PluginSetting.find_by(name: "big_blue_button")
puts ps.settings
puts ps.disabled

    This will print the current settings and the status of the plugin (enabled or disabled).

By following these steps, you can manually set up the big_blue_button plugin or any other plugin directly from the Rails console in your Canvas LMS environment.

@CelaldoganGunes
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@opereztuta thank you but i have some errors.

without sudo:
image

with sudo:
image

@amg-web
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amg-web commented Aug 29, 2024

@CelaldoganGunes
I whould run consele with rails environment:
RAILS_ENV=production bundle exec rails c

@CelaldoganGunes
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It looks like it works. I see BigBlueButton button on the course menu. But now it says it can't detect my mic eventough i can see my own voice before testing my mic in BBB lobby page.

@amg-web
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amg-web commented Aug 29, 2024 •
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@CelaldoganGunes
that's du to canvas use incorrect settings and nobody fix it.
you can fix it on bbb side, or on canvas side

@CelaldoganGunes
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@amg-web is there any docs about how to fix it?

@damarizz
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@amg-web is there any docs about how to fix it?

Hi, did you find a way to solve the mic problem?

@amg-web
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amg-web commented Sep 19, 2024 •
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@CelaldoganGunes @damarizz
this line uses 20 digits to create meeting.
https://github.com/instructure/canvas-lms/blob/7bf71511dcf5f0e365b840ed3a5ab5ada403f8b6/app/models/big_blue_button_conference.rb#L188C15-L188C50

but originally BBB accepts 5-11 digits.
so you can edit above file, or edit BBB side to accept 5-20 digits for voice bridge.
in /opt/freeswitch/conf/dialplan/default/bbb_conference.xml and /opt/freeswitch/conf/dialplan/default/bbb_echo_test.xml
in line

<condition field="destination_number" expression="^(\d{5,11})$">

@CelaldoganGunes
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@damarizz https://www.webhostingzone.org/blog/how-to-integrate-bigbluebutton-with-canvas-lms

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@CelaldoganGunes @amg-web @johnyka @damarizz @opereztuta