How and where could we ask the use case question?

[daniellekirkwood]

Your use case

How and where could we ask the user group question (similar to mobile)?

Could we put it on the new welcome screen or is there somewhere else in the new user flow on web that we could ask?

When we know where and how to ask, we also need to add the same tracking to it as we do on mobile so that we can see all our users on all platforms in posthog

Have you considered any alternatives?

No response

Additional context

No response

[germain-gg]

Related, or maybe even duplicate of? element-hq/element-meta#252

[kittykat]

I think this one would very much depend on what we do with it.

e.g. if we change the default settings based on response? for example, we may want to give community and personal users a dark theme and work users a light theme

[germain-gg]

Regardless of whether we want to give people a different experience based on why they use Element, we need to be able to identify what use-case they are a part of.

I believe we have to have a way for a homeserver admin to express what kind of users is registering to their instance if they want to. I originally propose to do that in the synapse config, but @t3chguy suggested to do that in the .well-known config, which sounds less intrusive
Failing to identify that, we should ask the question as part of the onboarding process. It's not needed as part of the registration flow, but could be asked at a later stage on landing on the welcome screen

[germain-gg]

Fixed by matrix-org/matrix-react-sdk#8984