Appeal decision mailed

Summary

The Appellant Notification module will notify an appellant when an Appeal Decision is mailed. Within the context of Caseflow, the task tied to mailing an appeal decision is called a BvaDispatchTask. When the status of a BvaDispatchTask has been updated to completed, this indicates that an appeal decision has been mailed. Appeal Decision Mailed is unique among the status changes that are tracked in that it has two variations of notifications related to this event. One for Contested Claims and one for Non-Contested Claims. This results in there being two template names for Appeal Decision Mailed events. The template names generated for each type is Appeal decision mailed Contested claims and Appeal decision mailed Non-contested claims.

Prepended Methods

There are two prepended methods used to track the Appeal Decision Mailed status. One is used to for AMA Appeals and the other is used for Legacy Appeals.

1. Legacy Appeals: The method we prepend to track Appeal Decision Mailed on Legacy Appeals is called complete_root_task!. This method is defined in app/workflows/legacy_appeal_dispatch.rb.
2. AMA Appeals: The method we prepend to track Appeal Decision Mailed on Legacy Appeals is called complete_dispatch_root_task!. This method is defined in app/workflows/ama_appeal_dispatch.rb.

SMS and Email Templates

Contested Claims

Non-Contested Claims

Use Case Scenario Diagrams

Contested Claims

Non-Contested Claims