Legacy Task Investigation Findings (AVLJ Work)

[araposo-tistatech]

Background/context

Following the legacy task investigation we found the following limitations for AVLJs:

In Queue when the AVLJ user is acting in the VLJ or Attorney capacity, they are limited by:

1. Acting as Attorney while AVLJ

• VLJs cannot assign Legacy cases to the AVLJ user to draft
  • AVLJs are still listed as assignable attorneys
• Minor: For Legacy appeals with VLJ Support tasks, the message to complete an admin action always calls the AVLJ a judge, even if they assigned the task in the capability as a drafting attorney

2. Technical Debt

• Acting VLJs can Request More Cases, and they are distributed both AMA and Legacy appeals. However the Legacy appeals are in a bad state, and not displayed in their Queue
  • This is not a flow used by the AVLJs, currently
• Acting VLJ have no queue list of legacy cases with an JudgeLegacyAssignTask assigned to them
• Acting Judges cannot act on JudgeLegacyAssignTask assigned to them, even if they navigate directly to the case

Goals

The goal of this epic is to increase timeliness of appeals by completing the work needed to remove the limitations for AVLJs in Caseflow.

Success criteria

Stakeholders

Acting Veteran Law Judges

Requirements/stories

• Handle "Request More Cases" for Acting Judges (AVLJs) Handle "Request More Cases" for Acting Judges (AVLJs) #13679
• Allow Acting Judges (AVLJs) to be assigned drafting of Legacy Cases Allow Acting Judges (AVLJs) to be assigned drafting of Legacy Cases #13680

Open questions

References/Resources

Deep dive into limitations of acting judges in caseflow - Queue #13136

Designs and workflows

Business value

Dependencies