Netflix tiles not working when users click on "Back to Browse" while watching media

[kjozwiak]

- Did you search for similar issues before submitting this one?

Yes

- Describe the issue you encountered:

When you're watching a show/movie, hitting the "Back to Browse" button and then selecting another show/movie doesn't work. You'll have to refresh the entire page to select something else. I checked under the latest Chrome/Firefox and it worked as expected. So it's definitely something with Brave since we've updated Widevine via #10449.

- Platform (Win7, 8, 10? macOS? Linux distro?):

macOS 10.12.6 x64 - Reproduced (@LaurenWags also reproduced the issue)
Win 10 x64 - Reproduced

- Brave Version (revision SHA):

Brave: 0.18.26 
rev: 67f256891907248a20563451d8ed455493bc4cc2 
Muon: 4.3.15 
libchromiumcontent: 60.0.3112.101

- Steps to reproduce:

1. Login into Netflix
2. Once logged in, play anything
3. Once the media starts playing, hit the "Back to Browse" button
4. Try playing another show/media via clicking on the tiles

- Actual result:

Clicking on the tiles has no effect and users won't be able to play another show/movie. User will need to refresh the page before they can select something else.

- Expected result:

Users should be able to click the "Back to Browse" button and select other media without any issues.

- Will the steps above reproduce in a fresh profile? If not what other info can be added?

Yes

- Is this an issue in the currently released version?

Widevine doesn't currently work, #10449 fixes the issue. From what I remember, using "Back to Browse" worked before.

- Can this issue be consistently reproduced?

Yes

- Screenshot if needed:

- Any related issues:

Netflix Streaming Error #10449

[darkdh]

This might not related to #10449 and we can't even verify previous build which can't get widevine running. I would prefer set this issue as a separate webcompat issue

cc @bsclifton

[kjozwiak]

This might not related to #10449 and we can't even verify previous build which can't get widevine running.

I think you're probably right. Even though you can't play any media in the current 0.18.23 build, you can still reproduce this issue where the tiles stop working once you head back to the "Browse" page view via the "Back to Browse" button.

STR under 0.18.23:

• login into netflix
• play any media (you'll get an error message which is expected)
• select "Back to Browse" and try clicking on tiles (nothing works)
• refresh the page and the tiles will start working again

So it looks like this is also in the latest 0.18.23 release build.

[kjozwiak]

Moved this into the 0.20.x (Developer Channel) milestone as it's not a new regression and present under 0.18.23. We haven't received any complaints of users running into this either. However, we should definitely fix this to make the Netflix experience a lot smoother.

[luixxiul]

I remember I perhaps experienced the same issue on chrome as well.

[kjozwiak]

I rechecked this on 0.22.669 on both macOS 10.13.3 & Win 10 x64 and it works as expected. I played through a bunch of media and had no issues going back to the home page and playing other media. Tried it multiple times and everything worked as expected.