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Copy file name to clipboardExpand all lines: _data/faq.yml
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updates for our work over the long term.
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</p>
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<p>
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To further enhance our products, we offer <a href="/consulting"> limited consulting services </a>. We directly collaborate with your team to create exceptional infrastructure,
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and we then provide continuous support and maintenance for that infrastructure. In fact, Gruntwork is a 100% bootstrapped company
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To further enhance our products, we offer <a href="/consulting"> limited consulting services </a>. We directly collaborate with your team to create exceptional infrastructure,
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and we then provide continuous support and maintenance for that infrastructure. In fact, Gruntwork is a 100% bootstrapped company
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where we developed the majority of our products through consulting engagements.
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</p>
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- question: Can I try Gruntwork Services before committing to an annual subscription?
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answer: |
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<p>
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There are three ways you can try out Gruntwork Services with no commitment:
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<ol>
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<li>You can try out parts of the IaC Library for free by checking out our <a href="/infrastructure-as-code-library?search=open" title="Free Open Source modules by Gruntwork">open source modules</a>.</li>
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<li>Before any contracts are signed, we'd be happy to do a walkthrough of our code, training, and process.</li>
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<li>We offer a 30-day money-back guarantee, so if for any reason you're not happy after signing up, we'll refund 100% of your money in the first 30 days. Check out "<a href="/faq/#what-if-i-want-to-cancel-my-gruntwork-subscription" title="What if I want to cancel my Gruntwork Subscription?">What if I want to cancel my Gruntwork Subscription?</a>" for more info.</li>
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</ol>
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Yes! If you’re not sure whether a Gruntwork subscription is right for you, we recommend signing up for the Team subscription on a monthly contract. That way, you pay as you go, and aren’t locked into an annual contract if you decide Gruntwork isn’t a good fit for your needs.
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We can also do extensive walkthroughs in a live discussion with you to help you evaluate if Gruntwork is right for you.
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</p>
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- question: What if I want to use the code with my own customers?
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- question: Is an annual subscription required?
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answer: |
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<p>
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With the exception of the Reference Architecture, all our products require an annual subscription, however we can bill you either annually or monthly. Why an annual subscription? We give you access to all the code in the IaC Library, and we let you keep that code even if you cancel. If we didn't have the annual subscription requirement, customers could sign up for one day, get access to all the code, and cancel immediately.
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No. With our team subscription, you can choose between a monthly or annual contract.
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However, we offer a 30-day money back guarantee, so if for any reason you're not happy after signing up, we'll let you out of the annual subscription and refund 100% of your money in the first 30 days. Check out "<a href="/faq/#what-if-i-want-to-cancel-my-gruntwork-subscription" title="What if I want to cancel my Gruntwork Subscription?">What if I want to cancel my Gruntwork Subscription?</a>" for more info.
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Our Enterprise subscription is designed for larger organizations and does require an annual contract. Contact our sales team to find out which solution best meets your needs.
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</p>
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- question: What if I want to cancel my Gruntwork Subscription?
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answer: |
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<p>
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We offer a 30-day money-back guarantee. You can try out the Gruntwork Subscription, Professional Support, and the Reference Architecture, and if you're not happy for any reason, you can cancel within the first 30 days, and we'll let you out of the annual subscription and refund 100% of your money.
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You can cancel at any time and your subscription will end when your monthly or annual term expires.
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</p>
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<p>
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As long as you subscribe for at least one 12-month period, you can keep using all the Gruntwork Library code you previously accessed, even if you cancel the subscription. However, you will lose access to new features, updates, and support.
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Note that if you cancel in the first 30 days, you lose the license to the code in the Infrastructure as Code Library, so you must stop using it and delete any references to it; on the other hand, if you do stick with the annual subscription, and cancel after at least one year, you can keep using all the code you had been using up to that point. See "<a href="/faq/#what-happens-to-my-code-if-i-cancel-my-subscription" title="What happens to my code if I cancel my subscription?">What happens to my code if I cancel my subscription?</a>" for more info.
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See "What happens to my code if I cancel my subscription?" for more info.
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</p>
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- question: If I require product customization or consulting support, what options are provided?
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The best way to personalize and customize products is through our <a href="/consulting">limited consulting services</a>. We are ready to collaborate closely with you to tailor our solutions according to your specific objectives. Please reach out to our team for a detailed discussion of your requirements and to explore the available options for the consulting support.
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The best way to personalize and customize products is through our <a href="/consulting">limited consulting services</a>. We are ready to collaborate closely with you to tailor our solutions according to your specific objectives. Please reach out to our team for a detailed discussion of your requirements and to explore the available options for the consulting support.
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