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_articles/faq/DVS-is-not-defined.md

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Please make sure the path to Resources folder is defined correctly and that you can find `\*.viewer.js` under the `{ResourcesPath}/src` folder. If `viewer.js` does not exist in the target directory, please verify that the Dynamic Web TWAIN resources are deployed correctly and all files have been deployed.
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Please refer to [Dynamic Web TWAIN Deployment - Server Deployment](/_articles/docs/general-usage/server-deployment.md){:target="_blank"} for more details on server deployment
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Please refer to [Dynamic Web TWAIN Deployment - Server Deployment](/_articles/general-usage/server-deployment.md){:target="_blank"} for more details on server deployment

_articles/faq/activeX-in-Edge-IE-mode.md

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# How to run Dynamic Web TWAIN ActiveX in Microsoft Edge Internet Explorer (IE) mode
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Microsoft is <a href="https://www.microsoft.com/en-us/edge/business/ie-mode" target="_blank">retiring Internet Explorer 11</a> on June 15, 2022. To support Dynamic Web TWAIN ActiveX, please configure IE mode in Edge following the steps below. For better browser compatibility, we strongly recommend [updating your web application with our HTML5 edition](/_articles/docs/indepth/development/activex.md#move-away-from-activex){:target="_blank"}.
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Microsoft is <a href="https://www.microsoft.com/en-us/edge/business/ie-mode" target="_blank">retiring Internet Explorer 11</a> on June 15, 2022. To support Dynamic Web TWAIN ActiveX, please configure IE mode in Edge following the steps below. For better browser compatibility, we strongly recommend [updating your web application with our HTML5 edition](/_articles/indepth/development/activex.md#move-away-from-activex){:target="_blank"}.
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### Step by step instructions to configure Microsoft Edge IE mode
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_articles/faq/automatically-rotate-upside-down-pages.md

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## Can the Dynamic Web TWAIN SDK automatically rotate upside-down pages during the document scanning process?
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No, the rotation is not automatic, but it can be achieved by leveraging the rotating functionality explained in [this link](/_articles/docs/general-usage/image-processing/image-editing.md#example---rotating-images){:target="_blank"}.
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No, the rotation is not automatic, but it can be achieved by leveraging the rotating functionality explained in [this link](/_articles/general-usage/image-processing/image-editing.md#example---rotating-images){:target="_blank"}.
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If you need to do automatic skew correction on scanned pages, you can refer to [this article](/_articles/faq/support-image-deskew.md) for our automatic de-skewing feature.

_articles/faq/change-hide-spinner.md

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## How can I change/hide the spinner which shows during document scanning?
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You can change/hide the loading bar which is shown during document scanning. The detailed steps can be found in [this link](/_articles/docs/extended-usage/ui-customization.md#loading-bar-and-backdrop){:target="_blank"}.
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You can change/hide the loading bar which is shown during document scanning. The detailed steps can be found in [this link](/_articles/extended-usage/ui-customization.md#loading-bar-and-backdrop){:target="_blank"}.
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<br />
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_articles/faq/component-needs-to-be-installed-on-end-user-machine.md

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# Is there any component of the Dynamic Web TWAIN SDK that needs to be installed on end-user machines?
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For the [Desktop Service Edition](/_articles/docs/general-usage/initialization.md#desktop-service-edition){:target="_blank"}, the Dynamic Web TWAIN Service (also called "Dynamsoft Service") needs to be installed on end-user machines. By default end-users will be prompted to install Dynamic Web TWAIN Service when they access your application for the first time.
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For the [Desktop Service Edition](/_articles/general-usage/initialization.md#desktop-service-edition){:target="_blank"}, the Dynamic Web TWAIN Service (also called "Dynamsoft Service") needs to be installed on end-user machines. By default end-users will be prompted to install Dynamic Web TWAIN Service when they access your application for the first time.
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When you upgrade Dynamic Web TWAIN, you may also need a reinstallation of Dynamic Web TWAIN Service on the client-side. For more information, please refer to [Update Dynamic Web TWAIN Service on the Client-side](/_articles/docs/indepth/development/upgrade.md#update-dynamsoft-service-on-the-client-side){:target="_blank"}.
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When you upgrade Dynamic Web TWAIN, you may also need a reinstallation of Dynamic Web TWAIN Service on the client-side. For more information, please refer to [Update Dynamic Web TWAIN Service on the Client-side](/_articles/indepth/development/upgrade.md#update-dynamsoft-service-on-the-client-side){:target="_blank"}.
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If you do not want to install anything, there is an option.
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You can enable Remote Scan, which scans documents from remote scanners connected to host machines. No installation is required on the client machine. Please check [here](/_articles/docs/faq/how-to-enable-remote-scan.md){:target="_blank"} for more information on how remote scan works and how to enable it.
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You can enable Remote Scan, which scans documents from remote scanners connected to host machines. No installation is required on the client machine. Please check [here](/_articles/faq/how-to-enable-remote-scan.md){:target="_blank"} for more information on how remote scan works and how to enable it.

_articles/faq/connection-from-the-insecure-HTTP-to-service-failed.md

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### Symptom
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On Windows 7 x86, Win7 64 Enterprise (or any older Windows OS), you get an error message that says **"The connection from the insecure (HTTP) web page to the local 'Dynamsoft Service' failed. To fix the issue, please update your website to HTTPS or refer to [this article](/_articles/docs/faq/http-insecure-websites-in-chromium-browser.md){:target="_blank"} for other workarounds"** even if you are accessing a secure (HTTPs) web page.
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On Windows 7 x86, Win7 64 Enterprise (or any older Windows OS), you get an error message that says **"The connection from the insecure (HTTP) web page to the local 'Dynamsoft Service' failed. To fix the issue, please update your website to HTTPS or refer to [this article](/_articles/faq/http-insecure-websites-in-chromium-browser.md){:target="_blank"} for other workarounds"** even if you are accessing a secure (HTTPs) web page.
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And refresh the web page does not work.
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_articles/faq/difference-between-Twain-and-wia.md

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Prior to Dynamic Web TWAIN version 18.2, WIA drivers are not officially supported. But `WIA` devices can be used by `TWAIN` applications like `Dynamic Web TWAIN` through a `TWAIN compatibility layer`. This means `WIA` is not supported natively; therefore, when a device supports both `TWAIN` and `WIA`, `TWAIN` is the better option.
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As of Dynamic Web TWAIN version 18.2, we officially support WIA 2.0 drivers. To make sure your web application works with WIA scanner drivers, please refer to the article: [How do I support WIA scanner drivers in my application?](/_articles/docs/faq/support-wia-scanner-drivers.md){:target="_blank"}
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As of Dynamic Web TWAIN version 18.2, we officially support WIA 2.0 drivers. To make sure your web application works with WIA scanner drivers, please refer to the article: [How do I support WIA scanner drivers in my application?](/_articles/faq/support-wia-scanner-drivers.md){:target="_blank"}
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_articles/faq/difference-in-service-and-webassembly-editions.md

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## What's the difference between the Desktop Service Edition and WebAssembly Edition?
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Desktop Service Edition means Dynamic Web TWAIN operates through the [Dynamsoft Service](/_articles/docs/extended-usage/dynamsoft-service-configuration.md){:target="_blank"} which is a quiet, background system service that handles the communication between connected physical document scanners and the browser client.
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Desktop Service Edition means Dynamic Web TWAIN operates through the [Dynamsoft Service](/_articles/extended-usage/dynamsoft-service-configuration.md){:target="_blank"} which is a quiet, background system service that handles the communication between connected physical document scanners and the browser client.
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WebAssembly Edition means Dynamic Web TWAIN operates completely within the browser with the help of Web Worker and WebAssembly. No additional installation is required for each end user.
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_articles/faq/does-barcode-addon-support-patch-code.md

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By default, the add-on reads all the supported barcode types from the image. To read specific barcode types, you can use barcodeFormatIds and barcodeFormatIds2 in runtime settings. For patch code, you would use:
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barcodeFormatIds = Dynamsoft.DBR.EnumBarcodeFormat.BF_ONED
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More information can be found here: [Specify the Barcode Type(s) to Read](/_articles/docs/extended-usage/barcode-processing.md#specify-the-barcode-types-to-read){:target="_blank"}.
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More information can be found here: [Specify the Barcode Type(s) to Read](/_articles/extended-usage/barcode-processing.md#specify-the-barcode-types-to-read){:target="_blank"}.

_articles/faq/error-message-product-key-expired.md

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### Resolution
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Follow the instructions on that pop-up which are:
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1. Request a new trial product key <a href="https://www.dynamsoft.com/customer/license/trialLicense" target="_blank">here</a>. Refer to [this article](/_articles/docs/indepth/development/upgrade.md#update-the-license-key){:target="_blank"} to update the ProductKey
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1. Request a new trial product key <a href="https://www.dynamsoft.com/customer/license/trialLicense" target="_blank">here</a>. Refer to [this article](/_articles/indepth/development/upgrade.md#update-the-license-key){:target="_blank"} to update the ProductKey
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2. Do a hard refresh or clear cache in your browser to make sure the new ProductKey is used

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