diff --git a/src/content/docs/dns/manage-dns-records/reference/dns-record-types.mdx b/src/content/docs/dns/manage-dns-records/reference/dns-record-types.mdx
index eba3f63336f225d..65cb273fe0d23a1 100644
--- a/src/content/docs/dns/manage-dns-records/reference/dns-record-types.mdx
+++ b/src/content/docs/dns/manage-dns-records/reference/dns-record-types.mdx
@@ -6,7 +6,7 @@ sidebar:
---
-import { Details, Render, APIRequest } from "~/components"
+import { Details, Render, APIRequest, GlossaryTooltip, Example } from "~/components"
This page provides information about some of the different types of DNS records that you can manage on Cloudflare. For guidance on how to add, edit, or delete DNS records, refer to [Manage DNS records](/dns/manage-dns-records/how-to/create-dns-records/).
@@ -107,9 +107,36 @@ These records include the following fields:
* If the **Proxy Status** is **DNS Only**, you can customize the value.
* **Proxy status**: For more details, refer to [Proxied DNS records](/dns/proxy-status/).
-You can use CNAME records to point to other CNAME records (`www.example2.com` --> `www.example1.com` --> `www.example.com`), but the final record must point to a hostname with a valid IP address (and therefore a valid A or AAAA record) if this hostname is meant to proxy traffic.
+#### Proxied CNAME records
-Cloudflare uses a process called CNAME flattening to deliver better performance. This process supports a few features and can interact with [different setups that depend on CNAME records](/dns/cname-flattening/#aspects-to-keep-in-mind). Refer to the [CNAME flattening section](/dns/cname-flattening/) to learn more about this.
+Observe the following aspects, especially before changing a CNAME record from proxied to DNS-only or vice versa:
+
+- If a hostname is meant to proxy traffic, you can use CNAME records to point to other CNAME records (`www.example2.com` --> `www.example1.com` --> `www.example.com`), but the final record must point to a hostname with a valid IP address (and therefore a valid A or AAAA record). Also, queries for other record types on the same name are not supported.
+
+
+
+
+DNS management for **example.com**:
+
+| Type | Name | Content | Proxy status |
+| -------- | ------- | ----------------------- | ------------- |
+| CNAME | abc | `target.external.test` | DNS Only |
+
+
+
+DNS management for **external.test**:
+
+| Type | Name | Content |
+| ------- | --------- | --------------------- |
+| A | target | `192.0.2.1` |
+| TXT | target | `"some TXT content"` |
+
+
+In this example, a query for TXT in `abc.example.com` will **not** return the TXT content in the target zone.
+
+
+
+- Cloudflare uses a process called CNAME flattening to deliver better performance. This process supports a few features and can interact with [different setups that depend on CNAME records](/dns/cname-flattening/#aspects-to-keep-in-mind). Refer to the [CNAME flattening section](/dns/cname-flattening/) to learn more about this.
:::note
Specific CNAME record values with traffic proxied through Cloudflare will enable Orange-to-Orange (O2O) routing for the Shopify SaaS provider. Refer to the [Shopify provider guide](/cloudflare-for-platforms/cloudflare-for-saas/saas-customers/provider-guides/shopify/) for more information.