client.tickets.create return Error: Request processing failed: Raw request failed: FormData is not defined

[ia-kaishen]

Describe the Bug
I calling the create ticket function in nodejs, but I received the error message:
Error: Request processing failed: Raw request failed: FormData is not defined

Example Code

const client = createClient({
        username:  env.ZENDESK_USER,
        token:     env.ZENDESK_API,
        subdomain: env.ZENDESK_SUBDOMAIN,
    });
    // const ticket = prepareTicketBody(message, user);
    // eslint-disable-next-line @typescript-eslint/ban-ts-comment
    // @ts-ignore
    // const result = await client.tickets.create(ticket);
    const newTicket = await client.tickets.create({ subject: 'New ticket', description: 'Ticket description' });
    return newTicket;

Expected Behavior
ticket can create successfully.

Actual Behavior
Code return runtime error say FormData not found.

Error: Request processing failed: Raw request failed: FormData is not defined 
    at Re.request (/Users/involveasia/Backend/link-tool-api/src/node_modules/.pnpm/node-zendesk@5.0.12/node_modules/node-zendesk/dist/index.js:1:15302)

Environment Information

• node-zendesk version: 5.0.12
• Node.js version: 18.20.0
• Operating System: macos 13.6.6 (22G630)
• Any other relevant software versions?

Additional Context
Add any other context about the problem here.

[blakmatrix]

Hi @ia-kaishen

It looks like you were trying to use a custom prepareTicketBody function and temporarily bypassed type checking with @ts-ignore. Is this still a problem for you when using the latest version of the library?

If you're still running into issues, it could be related to the payload structure or environment. Let me know if the problem persists, and we can dig in further. Otherwise, I'll plan to close this issue in a few days to keep things organized.

Thanks,
Farrin