The basic example from pyworkbench website does not work

[Juns-Cheng]

Hello. I am using python 3.9.13, ANSYS 2023R2 on WIN 10. All I want to do is start a workbench session and run an existing wbjn by using pyansys.
I follow the steps on the example web (https://examples.workbench.docs.pyansys.com/version/stable/examples/logging/main.html)
by typing the commands in python console.
But when workbench starts, an error box pops up in ansys workbench:"'GuiOperation Processing commandline argument' threw exception during Invoke: CommandArgumentException: Unknown argument: EnvironmentPrefix" .
And the python console says "ERROR:root:Failed to start Workbench service within reasonable timeout."
Did I miss any steps? Any suggestions?

[RobPasMue]

Transferring to PyWorkbench repository. Pinging @ansys/pyworkbench dev team

[vnamdeo]

@Juns-Cheng,

The PyWorkbench library is compatible with Ansys v2024R2 and later versions (https://workbench.docs.pyansys.com/version/stable/getting-started.html). We kindly request that you utilize the most recent Ansys product releases.

For the compatible python version to use, please refer to this documentation link (https://docs.pyansys.com/version/dev/supported_versions.html).

Hope it helps!